Strong and institutionalized Support structure that ensures fast response to customer calls.

WTL has a call centre that provides a constant ear to customer problems and provide solutions immediately. WTL has arrangement with all the major OEMS for providing support for the most technically complex problem. WTL has set up support centres at all the districts of West Bengal under Private Partnership Program (PPP) that provides services to the customers at the districts immediately.

In neighboring state WTL along with its Partners post engineers at sites that need shorter response time.


We have a well equiped Call Center to catter our customer for any necessery help.

The Call Center is operative from 10 AM to 5 PM Monday - Friday.

The Details are given below:

+91 33 2367-3703(D) / +91 33 2367-3403-06 / Ext.124/132

Our Presence

District Sales and Service Centers (DSSC) in the state with private partnership.


Preventive and breakdown maintenance.


WTL today maintains large number of systems across the state e.g. WBSWAN, Commercial Taxes,Treasuries, Land Records, WB Police and Schools.

E-Mail :


Emdee Digitronics Pvt Ltd

District: Malda


AA – 156, Sector – I, Saltlake, Kolkata – 700064.

033- 2337 6688

Emdee Procon (India) Pvt Ltd

District: Burdwan


EA – 1/9 (Ground Floor), Deshbandhu Nagar, Baguiati, Kolkata – 700059.

033- 2576 0444

PC Concern

Districts: Birbhum, Coochbehar, Alipurduar


233, A.C Road-North, P.O. Khagra, Dist. Murshidabad, PIN-742103

03482-274022 / 260322


Districts: Nadia, Murshidabad


6A, Sarat Sarani, Baghadanga, Krishnagar, Nadia, Pin-741101.


Sigma Infotech Pvt Ltd

Districts: 24 Pgs(North), Darjeeling, Jalpaiguri


13C Michael Madhusudan Sarani, Khidderpore, Kolkata - 7000023

033-2459 3185/ 8248

Suntronic Systems

Districts: Bankura, Purulia, Dinajpur (N & S)


Gandhi House – Ground Floor, 10, Bentinck Street, Kolkata - 700001

033- 2213 7434 / 35 / 36

Three Aces Computers Pvt Ltd.

Districts: Midnapur ( East & West )


Swarna Sudha, 74/2, Ibrahimpur Road, Jadavpur, Kolkata - 700032

033- 2412 6982 / 2484

Teeveetronics Polytechnic Pvt Ltd.

Districts: Howrah, Hoogly, 24 Pgs. (South)


52, Harish Mukherjee Road. Kolkata – 700025

033-2455 4392 / 4710